Car Hop Complaints and Reviews

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Car Hop
Main address: PO Box 390203 55439-0203 Edina MN
800-600-7013, 800-862-2746, 888-826-4227 , , questions@carhop.com, warranty@carhop.com
  • 135+4 mobile complaints
  • $430K claimed losses
  • $3.1K average
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  • 3 hours ago
  • Other
  • Car Purchase
  • 1

I bought a 2001 Van from CarHop on July 2nd, by July 5th the check engine light was on. Unfortunately, I did not see this until after 5pm when they were closed so I could not return the car. I took the car to one of their mechanics and they "erased the check engine light". I have no idea what that means; however, a few weeks later the car started over heating when I drove it down the street, so I... Read more

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Car hop forced me in a car, or shall I say van I didn't want. I was forced to have the car repossed. Didn't like that at all. That forced a drop in my credit score. Add comment

  • 1 day ago
  • Dealers
  • Hayward, California
  • Car Condition
  • 13

I bought a car at the Hayward, CA lot that was listed as in “Excellent” condition. It was in so poor condition that it nearly killed me a few days later. Even the mechanic said it should never have left the lot. It’s cost me thousands of dollars to fix and thousands of dollars for rental cars because I don’t trust it more than a few miles from my house - all the time I still paying an inflated... Read more

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  • 1 day ago
  • Dealers
  • 2001 Oldsmobile Alero
  • 11

I thought I was getting a great deal. But instead I was getting scamed for three times worth the value of the car. I bought a 2001 alero that was valued $3000 in the blue book but sold for $9000 by carhop. Since I wanted to reestablish my credit I have no choice but to keep paying for the sake of my credit. Oh forgot to mention that the first car they had given me was a lemon so they replaced it... Read more

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  • Aug 15
  • Dealers
  • Rude Employee
  • 1
  • 55

Called the number on tv on a friday went in monday The girl that waited on me was rude and Told me the Very minimal monthly payment was $350 i left got a call tues explained was told they cant tell until app is complete had All my needed documents went back met with a so called Mgr Who by the way was Late i had a 10:15 she showed up passed 11:00 looked in the computer saw i had been in before and... Read more

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  • Aug 06
  • Dealers
  • St. Joseph, Missouri
  • 2005 Dodge Neon
  • 58

Bought a 2005 Dodge Neon and 3 days later the transmission went out. Put it in shop. Waited several days for the part and when they finally got it and put it in it was bad. They tried to put a USED transmission instead of a rebuilt one in a car I paid 3 to 4 times for what it is worth. Now I have missed almost a week of work and it is jeopardizing my job and they act like it is no big deal and... Read more

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  • Jul 27
  • Dealers
  • Strange Guy
  • 1
  • 80

We went to car hop in Sacramento signed in sat down and it looked getto and smelt bad. Not even ten minutes later this guy walked in and told this guy that worked there that he just got his car yesterday and he needed two jump starts already. So me and my wife looked at each other and walked out. Read more

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  • Jul 27
  • Dealers
  • Rockford, Illinois
  • 2000 Chevy Blazer Return
  • 1
  • 93

On 7-25-2014 I bought a 2000 Chevy Blazer from Car Hop in Rockford Illinois and the next day it overheated and now leaks coolant. So now I am going to return the car first thing Monday morning and ask for my down payment back. I will NEVER do business with them again!! I strongly recommend that no one do business with them they are horrible! They make you do all of your own paperwork. They charge... Read more

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  • Jul 25
  • Dealers
  • Ogden, Utah
  • Faulty Car Purcahse
  • 171

We had a major life change due to financial limitations and mistakenly thought CarHop would help. Don't get me wrong, we were approved for a car and drove off the lot that day in a vehicle. However, the story doesn't end there. After spending hours waiting for approval and listening to the store manager talk down to us (this wasn't our first car and my husband and I are not spring chickens) we... Read more

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  • Jul 19
  • Dealers
  • 2002 Dodge Durango
  • 1
  • 38

Carhop sold me a lemon that almost killed.me twice I paid $8.000.00dollars on a 2002 dofge durango.the brakes went out Carhop say I oee snother $9800 00dollars.last.friday carhop came.anf.stole my car Read more

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