Car Hop Complaints and Reviews

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Car Hop
Main address: PO Box 390203 55439-0203 Edina MN
800-600-7013, 800-862-2746, 888-826-4227 , ,,
  • 144+7 mobile complaints
  • $440K claimed losses
  • $2.9K average
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  • Sep 22
  • Auto Financing
  • Vallejo, California
  • 2002 Pontiac Battery
  • 89

Purchased a 2002 Pontiac battery died two weeks after purchase breaks went out two weeks after that..clutch went out 5 months after original pirchase date. Their shop said I needed to pay $1300 to have clutch repaired because th clutch is not included in the warranty only the transmission. I called and asked to have my payment moved in order to pay $300 for parts which was what they ask me to pay... Read more

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  • Sep 17
  • Dealers
  • Sacramento, California
  • 2002 Ford Expedition
  • 1
  • 1
  • 180

I am writing this on behalf of my co-worker. My co-worker purchased a car from CarHop in January 2014. She purchased a 2002 Ford Expedition, Eddie Bauer package. The sales price was ~$14,000, with a payment of $400/month on a 12 year old car. About two months after purchasing the car, she was stopped by CHP for the tags. She had still not received the tags for her car. Fast forward about... Read more

Was this review helpful? 2 2


  • Sep 16
  • Dealers
  • Des Moines, Iowa
  • 2002 Ford Taurus
  • 132

Sold me a ford Taurus when I was in time of need, I would of lost my job without a car. I just got rid of my other car that had a lot of problems and stopped driving. With being young and no credit It was hard to get approved anywhere without a cosigner and my income. I was a server, bad mistake. So carhop sold me a piece of *** ford Taurus . test drove and I knew it had problems but they said... Read more

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  • Sep 15
  • Dealers
  • Lakewood, Washington
  • 2000 Chryler Caravan
  • 79

Jennifer I wish I had read your post before going to carhop in Lakewood. I should have stuck to my guns and looked elsewhere for a car before settling on a 2000 van which looked great, but will cost $350 for the next 32 months. Drove it off the lot and noticed oil leaking badly everywhere I parked it. So went back to carhop and wanted to exchange it but no go, told me to take to a new auto repair... Read more

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  • Sep 13
  • Dealers
  • Customer Service
  • 88

I went in to the Sacramento carhop. When I got there the lobby was packed . There was no were to sit . They said the a/c was out and sorry for the heat . Then they said there systems were down . Also they said there scanner was down . I was there from 3:50 PA to 8:23 PA just for them to tell me 600 wasn't good enough I needed 1800 but the lady on the phone told me that WAS(EXCELLENT) .I WILL... Read more

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  • Sep 11
  • Dealers
  • Topeka, Kansas
  • 2000 Dodge Durango
  • 3
  • 3
  • 68

I bought a 2000 Dodge Durango from the car hop dealership in Topeka Kansas about a year and half ago.. I got to drive this vehicle for approximately a month before the windows wouldn't roll down, the computer in it is not actually the right computer for this vehicle, the brakes make the vehicle skid everytime I use them, the overdrive does not work...I have contacted the warranty number that... Read more

Was this review helpful? 1 1
  • From mobile
  • Car Hop
  • Sep 09
  • by anonymous
  • #531978

This place is really some bullsg they had me take a 3 1/2 hr bus ride with my 2 yr old to there dealer to get a car they lady told i meet the income requirement to come to find that i didnt!!! That everybody is approve is a LIE!!!! They need to close that *** down cars wasn't that good anyway Add comment


  • Sep 09
  • Dealers
  • Millville, New Jersey
  • 2001 Ford Taurus
  • 2
  • 2
  • 71

Bought a car in June 2013.....knowing how desperate I was they gave me the whole sales act! This is going to improve your credit quickly, our cars are maintained and in great condition. When your desperate and in need of a car you will believe in almost anything. My 2001 Ford Taurus is only worth less then 1000 and I still owe 4 grand on this piece of ***. These people are vultures and could care... Read more

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  • Sep 04
  • Auto
  • Minneapolis, Minnesota
  • Other Product
  • 7
  • 7
  • 357

I am the ex-wife of one of the 4 developing partners of CarHop and was married to 'the company' for 13 years and lived in 5 states with our 3 wonderful children (which we had through IVF, incl. twins). I gave up my career (which was a good one) to move (our poor kids moved many times during school), and I worked part-time in each state. He worked approximately 80+ hrs. a week plus travel. ... Read more

Was this review helpful? 3 6
  • From mobile
  • Car Hop
  • Aug 28
  • by anonymous
  • #527034


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