Car Hop Complaints and Reviews

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Car Hop
Main address: PO Box 390203 55439-0203 Edina MN
800-600-7013, 800-862-2746, 888-826-4227 , , questions@carhop.com, warranty@carhop.com
  • 146+10 mobile complaints
  • $440K claimed losses
  • $2.8K average
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  • From mobile
  • Car Hop
  • 1 day ago
  • by anonymous
  • #549730

I HAVENT HAD MY CAR FOR ALMOST 2 MONTHS.MAKING PAYMENTS ON TIME ! DAMM NEAR LOSING MY JOB DUE TO TRANSPORTATION ISSUES! ! CAR RENTAL IS COSTING A LOT.GETTING RIDES IS COSTING A LOT. Add comment

     

  • Oct 09
  • Dealers
  • Aurora, Colorado
  • 2006 Chevrolet Cobalt
  • 2
  • 2
  • 286

Purchased a 2006 Chevy colbolt from car hip Havana in Aurora Colorado on 9/18/2014 when I test drove it I noticed the brakes were squeeking really loud and a lot of minor issues which i mentioned to the dealer he said not to worry they are minor fixes but it was my first car so I purchased it anyways. With in 72hours the amount of time they give u to return it for a full refund I was literally... Read more

Was this review helpful? 3 1
  • From mobile
  • Car Hop
  • Oct 06
  • by anonymous
  • #542956

My vehicle broke down, called warranty phone number 12 times, sat on hold for over 15 mins each time. Still no answer. Next call my attorney. They can come and get vehicle. Service is not in their vocabulary. Add comment

     

  • Oct 01
  • Dealers
  • Omaha, Nebraska
  • 166

I went to carhop to look at some cars and couldn't believe what I was seeing!! The car had all four different tires...two of which were bald and when I questioned it Iwas told tthat's part of purchasing a used car and that I would have to put tires on it. So I took it for a ride and it wobbled like crazy and when I told the salesman about it he swore I hit something in the road that bent the rim.... Read more

Was this review helpful? 1 4

     

  • Sep 22
  • Auto Financing
  • Vallejo, California
  • 2002 Pontiac Battery
  • 240

Purchased a 2002 Pontiac battery died two weeks after purchase breaks went out two weeks after that..clutch went out 5 months after original pirchase date. Their shop said I needed to pay $1300 to have clutch repaired because th clutch is not included in the warranty only the transmission. I called and asked to have my payment moved in order to pay $300 for parts which was what they ask me to pay... Read more

Was this review helpful? 4 0

     

  • Sep 17
  • Dealers
  • Sacramento, California
  • 2002 Ford Expedition
  • 2
  • 2
  • 407

I am writing this on behalf of my co-worker. My co-worker purchased a car from CarHop in January 2014. She purchased a 2002 Ford Expedition, Eddie Bauer package. The sales price was ~$14,000, with a payment of $400/month on a 12 year old car. About two months after purchasing the car, she was stopped by CHP for the tags. She had still not received the tags for her car. Fast forward about... Read more

Was this review helpful? 6 3

     

  • Sep 16
  • Dealers
  • Des Moines, Iowa
  • 2002 Ford Taurus
  • 271

Sold me a ford Taurus when I was in time of need, I would of lost my job without a car. I just got rid of my other car that had a lot of problems and stopped driving. With being young and no credit It was hard to get approved anywhere without a cosigner and my income. I was a server, bad mistake. So carhop sold me a piece of *** ford Taurus . test drove and I knew it had problems but they said... Read more

Was this review helpful? 0 0

     

  • Sep 15
  • Dealers
  • Lakewood, Washington
  • 2000 Chryler Caravan
  • 166

Jennifer I wish I had read your post before going to carhop in Lakewood. I should have stuck to my guns and looked elsewhere for a car before settling on a 2000 van which looked great, but will cost $350 for the next 32 months. Drove it off the lot and noticed oil leaking badly everywhere I parked it. So went back to carhop and wanted to exchange it but no go, told me to take to a new auto repair... Read more

Was this review helpful? 0 1

     

  • Sep 13
  • Dealers
  • Customer Service
  • 169

I went in to the Sacramento carhop. When I got there the lobby was packed . There was no were to sit . They said the a/c was out and sorry for the heat . Then they said there systems were down . Also they said there scanner was down . I was there from 3:50 PA to 8:23 PA just for them to tell me 600 wasn't good enough I needed 1800 but the lady on the phone told me that WAS(EXCELLENT) .I WILL... Read more

Was this review helpful? 1 1
 
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